21Casino Cookie Policy

At 21Casino, we use cookies and similar technologies to make our website work properly, to understand how you interact with our platform, and to personalise the content and offers we show you. This Cookie Policy explains what cookies are, how we at 21Casino use them, and what choices you have regarding their use when you visit www.21casino.com.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow our site to recognise your browser and remember certain information, such as your login status, language preferences, and gameplay history. Here at 21Casino, we rely on cookies to deliver a smooth and secure gaming experience across desktop, mobile, and our 21 Casino app.

Types of Cookies We Use

• Strictly necessary cookies that allow our 21Casino platform to function, including login authentication and secure navigation
• Performance and analytics cookies that help us understand how visitors use our casino games, pages, and promotions
• Functionality cookies that remember your preferences, such as currency (GBP, EUR, CAD, NOK, BRL, or PEN) and language selection
• Advertising and targeting cookies used to show you relevant offers related to our welcome bonus and loyalty program
• Third-party cookies set by our game providers, payment partners, and affiliate tracking tools

Why We Use Cookies

Our 21Casino platform uses cookies for several essential purposes. We use them to keep you securely logged in while you browse our slots, live casino games, and table games. Our cookies also help us detect fraudulent activity, comply with licensing obligations under the UK Gambling Commission and the Malta Gaming Authority, and ensure that age and identity verification processes work correctly.

We at 21Casino also use cookies to measure the performance of our website, including which pages are most visited and how long customers spend searching for information such as "21 casino review" or "21 casino withdrawal time" content on our Help Centre. This data allows us to continuously improve our services and user experience.

Marketing and Personalisation

Our marketing cookies allow us to tailor promotional content, including information about our welcome bonus, Level Up rewards, and 21 Suite VIP program. If you have searched for terms like "21 casino bonus code" or "21 casino free spins" before arriving at our site, cookies may help us understand which channels led you to 21Casino and personalise your experience accordingly. We never use cookies to collect sensitive personal information beyond what is necessary for these purposes.

Types of Cookies in Detail

Session Cookies

Session cookies are temporary and are deleted once you close your browser. We use these to maintain your login session while you play on 21 Casino slots, live dealer tables, or jackpot games, and to ensure your account remains secure throughout your visit.

Persistent Cookies

Persistent cookies remain on your device for a set period after you leave our site. Our 21Casino platform uses persistent cookies to remember your preferences, such as saved payment methods or language settings, so you don't need to re-enter this information each time you visit 21casino.com.

First-Party and Third-Party Cookies

First-party cookies are set directly by us at 21Casino, while third-party cookies are placed by our partners, including payment providers (such as Visa, Skrill, Neteller, and Trustly), game studios (such as NetEnt, Pragmatic Play, and Evolution), and analytics services. These third parties have their own cookie and privacy policies, which we encourage you to review.

Managing Your Cookie Preferences

You have control over how cookies are used when you visit our site. Most web browsers allow you to manage cookie settings through their preferences menu. You can choose to:

• Accept all cookies to enjoy the full functionality of our 21Casino website
• Block or delete certain cookies through your browser settings
• Set your browser to notify you before a cookie is placed on your device
• Use private or incognito browsing modes to limit cookie storage

Please note that disabling certain cookies may affect your experience on 21casino.com, including your ability to log in, access your account, or receive personalised offers related to our bonuses and promotions. Essential cookies cannot be disabled without affecting core site functionality.

Cookie Consent Banner

When you first visit our website, we display a cookie consent banner that allows you to accept or customise your cookie preferences. We at 21Casino respect your choices, and you may update your preferences at any time by accessing the cookie settings link available in the footer of our website.

Cookies and Mobile Devices

If you access our services through the 21 Casino app or a mobile browser, similar tracking technologies may be used, including device identifiers and local storage. Our mobile and app experiences rely on these technologies to deliver the same level of security, personalisation, and performance as our desktop version.

Data Protection and Your Rights

We are committed to handling your data responsibly and in accordance with applicable data protection laws, including those enforced by the UK Gambling Commission for customers in Great Britain and the Malta Gaming Authority for customers in other jurisdictions. Information collected through cookies is processed in line with our Privacy Policy, and we take appropriate measures to protect it from unauthorised access or misuse.

You have the right to request information about the cookies and data we hold about you, and you may contact our support team if you wish to exercise this right. Our customer support is available 24/7 via LiveChat, email at support@21casino.com, or through our Help Centre.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be posted on this page, and we encourage you to review this policy periodically. Your continued use of our 21Casino website after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies or how we at 21Casino handle your data, please contact our support team through LiveChat, our Help Centre, or by emailing support@21casino.com. We are here to help you understand your rights and our practices regarding cookie usage at 21casino.com.